Everyone was friendly. The initial call to schedule the appointment was a little unclear about how much a Transmission service would be but I have a diesel so I think the confusion was because of the Allison transmission. I had gotten a quote a few months back and the final price was close to the quote so the question was resolved.
Mike was great! We did not feel pushed into buying a vehicle. He worked with us and helped us get the exact truck my husband wanted. We absolutely love our vehicle. I have already told a friend who is looking to trade in her lease to go see him.
Your schedulers got me in the next day! I was thrilled. Liz Garcia took care of me quickly and most importantly got a few small details taken care of while I was there that made it possible to avoid a return visit to have them fixed. Very satisfied!
I was greeted promptly and politely. Even though i came in for my last complimentary oil change, I was still treated as though I was a priority. My past experiences at other dealerships I felt like I was being put on the back burner because I was receiving a free service. I'm very happy the service department here! Thanks for all your hard work guys! A lot of people don't realize how difficult it is to deal with the public at times and I don't feel like service writers get the recognition they deserve.
The team replaced my tires a couple of years ago and they accomplished what other sources could not. My tires did not leak for over 2 years. Eventually one tire leaked due to aluminum corrosion. Duane and Pat, the Service Techs, were terrific fixing the leak. Also the technicians and their workmanship fixing the wheel rim bead & remounting the tire. The team performed as promised. Thank you! Bob
This was my very first time getting a brand new car. I’ve always had used. They went above and beyond to make sure I left their dealership with a new car. Very courteous and professional, and they made me feel very comfortable.
I had to call in twice to find out the status of my vehicle. My experience would have been better if the service writer would have called me rather than me having to call in. I am also in the service industry, working at an auto body repair shop, and I know that calling my customers before they call me goes a long way with them. Other than this, my experience was good. Hopefully the issue has been resolved. The customer service was good, other than what I stated above, the loaner car was very convenient and appreciated.