Everyone is always nice and gets us in and out the door quickly. We lease a vehicle and always take good care of it. I'd like to see free oil changes and tire rotations continue for as long as I have my lease.
Richelle and Melissa rock. They were so friendly and so helpful. I was looking for a used car but with there help I was able to get into a brand new 2018 Cruze and was still able to stay within my budget. I definitely will be letting my friends and family know about my great experience. I look forward to doing more business here in the future. Super happy with my new car. Thanks guys!!
I brought it in for routine service at 77K miles. I got served quickly and the shuttle was ready to go. Ditto at the close of the day. I need a tie rod so I just rescheduled for that. I tried for the nth time to book an appt online but I get to the end of the process and hit "book it" and nothing happened. I've never gotten this to work.
Customer service was amazing and I was so well taken care of; like I was the only person the service team was focused on that day. Very much appreciate Patrick and his colleagues who helped me through getting a full set of new tires at the last minute.
When I called last week to schedule my appt for 8am, they said the shuttle would be able to get me to work by 845 (my work is only 10 minutes away). When I arrived, it seemed as if they didn't know about my appointment. By 8:35 the shuttle still wasn't there, so I had to call my boss to pick me up. On the way back, I requested the shuttle to pick me up from work at 1:30, but it didn't arrive until after 2:20 (despite calling twice and being told they were a few minutes away at 1:50). My work schedule is not flexible, so this was extremely inconvenient.