1440 Reviews Found
Business Response
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
Was this review helpful?
Confirmed Service Customer
everything went well, got my car back on time
Michael E.
YPSILANTI
Business Response
We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you again!
Was this review helpful?
Confirmed Service Customer
Fast friendly and these days, very clean visit!
Derek S.
BELLEVILLE
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Suburban Chevrolet of Ann Arbor and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
My truck went in to correct a recall and check engine light. Both were resolved quickly.
Chrissy E.
ANN ARBOR
Business Response
It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
I was able to take care of my business and get out quickly
Karen B.
YPSILANTI
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Suburban Chevrolet of Ann Arbor and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
The dealership did a great job. Duane Truhn is the best. He took charge and went out of his way to make a possible very bad experience good. He was true to his word and made things right. Great person..
Everett G.
ANN ARBOR
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Chevrolet of Ann Arbor. Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
Dwayne a;ways takes care of me plus the techs are top nothch
David G.
ANN ARBOR
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Suburban Chevrolet of Ann Arbor and we hope to see you again.
Was this review helpful?
Business Response
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
Got a maintenance oil change and the crew was very nice and helpful.
Ariel M.
YPSILANTI
Business Response
Hi, thanks for taking the time to leave a review. We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
The guys are always friendly, always ready to help. Special thanks to Gagik!!!
Tetiana P.
YPSILANTI
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Suburban Chevrolet of Ann Arbor and we hope to see you again soon!
Was this review helpful?
Confirmed Sales Customer
Drew was incredible, but the finance department was terrible. I would recommend Drew in a heartbeat, but I am not sure about the dealership overall due to this poor experience.
Mary B.
WESTLAND
Business Response
Hi, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to discuss this with you. Please reach out to us at (734) 423-1017 at your earliest convenience to discuss how we can turn your experience into a positive one. We hope to hear from you soon.
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Suburban Chevrolet of Ann Arbor and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Duane did an outstanding job setting me up and getting my vehicle in. Everything went as promised. I was very pleased. Excellent work.
Pamela S.
ANN ARBOR
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Confirmed Service Customer
I found no hand sanitizer anywhere in your showroom while waiting for my car. Even though the statement on the door said there would be some I found nothing. Very frustrating
Marsha S.
ANN ARBOR
Business Response
Thank you again for taking the time to let us know how we did. We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day.
Was this review helpful?
Confirmed Sales Customer
my salesman garik v was on the ball took the time to show me the features on my car, and i really appreciate that
Vivian J.
VAN BUREN TOWNSHIP
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
The collusion tech was knowledgeable, efficient and courteous.
Terry S.
ANN ARBOR
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Suburban Chevrolet of Ann Arbor and we hope to see you again soon!
Was this review helpful?
Confirmed Sales Customer
Eric, has always been courteous, efficient, kind. We've probably purchased/leased 10 vehicles at Suburban/Eric Gilliam and always pleased with the experience.
Mark G.
ANN ARBOR
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!
Was this review helpful?
Confirmed Service Customer
Very professional and friendly. The problem was unknown at the time we brought the vehicle in and they called and kept us informed as to what was wrong and what the solution would be to fix it.
Susan K.
ANN ARBOR
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!